Wixstars is a brand owned by Brightnet, a company incorporated under the laws of Romania whose registered office is at .
The games on this website are powered by software belonging to Aspire Global International LTD, a Malta based company which is a fully licensed operator (MGA/CL1/408/2007) under the Malta Gaming Authority.
In Great Britain only, the games on this website are operated by AG Communications Limited, a Malta based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001).
Fair play:-
-
When we publish a new games series our
computerized system makes a known amount of games based on the list of
prizes. There is a 1 in 3 overall chance of winning a Prize on each game of any of the series when the series is first published.
Each game is unique and encrypted by our system. When you buy a game the system will use a Random Number Generator (RNG) to choose a game from the relevant series, only then the system will make the game readable. The system has been carefully tested by running millions of rounds and examining results. The system is also systematically tested by Wixstars team - You can choose the type of game you want to play, but you can't choose the unique game (for security reason).This means that even if someone knows the number of a unique winning game he can't choose it.
- At Wixstars we are committed to inform our members about any series that has Big Prizes Cashed-out. Most of the games in the world will not let you know if the Big Prize is still available when you purchase a game. That means that on other games you can find yourself expecting to win a Big Prize that is no longer available.
- At Wixstars you can always view your Game History and Banking History logs. By clicking the "History" button (at Wixstars Lobby), you can review all of your activities, including each game that you've ever played, with the exact date and time, card price, detailed game results and Banking history including each Deposit and Cash-Out.
Wixstars is
committed to supporting a Responsible Gaming environment.
We take the issue of responsible gaming very seriously and are dedicated to providing a responsible gaming service for all our players. We encourage you to play responsibly.
We at Wixstars feel it is important that our players’ betting experience is a positive one. Working in conjunction with regulators and gambling organisations, we provide an extensive range of controls to help you play responsibly.
Whilst providing tools to help control gambling is something that we are committed to, we cannot, however, assume full responsibility for implementing those tools. Personal responsibility is a significant aspect of using the controls we offer, and players who are concerned that they may intentionally avoid them should seek guidance from a responsible gambling trust such as BeGambleAware®.
Whilst the majority of people do gamble responsibly, for some, gambling can become a problem. Please see below our guidelines and instructions on how to monitor your, a family member’s or a friend’s gambling to make sure that it does not become problematic in nature.
Whilst the majority of people do gamble responsibly, for some, gambling can become a problem. Please see below our guidelines and instructions on how to monitor your, a family member’s or a friend’s gambling to make sure that it does not become problematic in nature.
We take the issue of responsible gaming very seriously and are dedicated to providing a responsible gaming service for all our players. We encourage you to play responsibly.
We at Wixstars feel it is important that our players’ betting experience is a positive one. Working in conjunction with regulators and gambling organisations, we provide an extensive range of controls to help you play responsibly.
Whilst providing tools to help control gambling is something that we are committed to, we cannot, however, assume full responsibility for implementing those tools. Personal responsibility is a significant aspect of using the controls we offer, and players who are concerned that they may intentionally avoid them should seek guidance from a responsible gambling trust such as BeGambleAware®.
Whilst the majority of people do gamble responsibly, for some, gambling can become a problem. Please see below our guidelines and instructions on how to monitor your, a family member’s or a friend’s gambling to make sure that it does not become problematic in nature.
Whilst the majority of people do gamble responsibly, for some, gambling can become a problem. Please see below our guidelines and instructions on how to monitor your, a family member’s or a friend’s gambling to make sure that it does not become problematic in nature.
Setting a deposit limit can be done by you from your ‘My Account’ page. You may also choose to set a limit on the amount you may wager or on the losses you may incur within a day, by simply contacting one of our trained operators via chat.
FOR UK PLAYERS ONLY You may change the limit you set at any time. Please note that if you decide to increase your personal limits, the increase will need to be confirmed by you after a 24-hour cooling off period. If you decide to decrease your personal limits, the change will take effect immediately. You can also choose to set parallel deposit limits for daily, weekly and monthly periods. If you choose to set parallel limits, please note that the lowest limit will apply.
FOR NON-UK PLAYERS You may change the limit you set at any time. Please note that if you decide to increase your personal limits, the new limit will be applied 7 days following your request. If you decide to decrease your personal limits, the change will take effect immediately.
Cool off-
If you wish, at any point, to take a break from Wixstars and suspend your use of your account, you may request one of the following cool off options:
FOR NON-UK PLAYERS ONLY click here (if you are not logged-in you will be requested to log-in):
24 hour “cool off” period
FOR UK PLAYERS ONLY click here (if you are not logged-in you will be requested to log-in):
During a "Cool off" period we will restrict your account on the specific requested brand only.
If you become concerned about your gambling behavior and wish to restrict your gambling, you can request a self-exclusion period and we will close your account(s) upon your request.
FOR NON-UK PLAYERS ONLY You can request self exclusion by contacting one of our trained operators via chat for the period of:
Please notice that if you choose to exclude yourself permanently, your account will be terminated and any cashable funds in your account will be refunded to you. Please note that if you decide to shorten or remove your self-exclusion period, it will be applied 7 days after your request If you decide to increase the self-exclusion period, the change will take effect immediately.
FOR UK PLAYERS you can request a self exclusion period of:
You can enter into self exclusion by contacting one of our trained operators via chat or phone or by clicking just click on Contact Us (if you are not logged-in you will need to log-in in order to self-exclude).
Once you have self excluded you may extend your self-exclusion for one or more further periods of at least 6 months.
During your self exclusion period all your accounts detected by us will be blocked and you will not be allowed to open a new account with us during the self exclusion period. Any new accounts you might attempt to open during your exclusion period will be blocked as soon as detected by us. In the event that you breach your self-exclusion by opening a new account with another brand operated by us, we shall close any such account, and shall not be liable to refund you any funds which may have been wagered or won in association with this account.
Please note that if you decide to reactivate your account(s) at the end of your selected self-exclusion period you must notify one of our operators by calling our customer support line to request reactivation of your account, which will be reactivated no sooner than 24 hours after your request.
If you decide to self-exclude permanently, your account will be disabled and any cashable funds in your account will be refunded to you.
If you choose to self-exclude we encourage you to consider self-excluding from any other online gaming operators which you hold an account with.
If you are considering self-exclusion, you may wish to register with GAMSTOP. GAMSTOP is a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain. To find out more and to sign up with GAMSTOP please visit GAMSTOP customer contact details:
Telephone: 0800 138 6518 (8am to midnight, 7 days a week).
Wixstars is dedicated to ensuring you will not receive promotional materials from us during your self-exclusion period. If you wish to opt out of receiving our promotional materials without having self-excluded, you may unsubscribe here.
Reality check
Remind yourself how long you have been playing on our site for after a specified period of time. When you activate the reality check function, after the specified time period a system message will appear informing you of the amount of time you have been playing for and the amount you have won and bet during this time. You will have the option to continue playing or to stop.
NON UK PLAYERS - If you have been logged into Wixstars.com for a period of 1 hour the reality check system message will appear.
UK PLAYERS – Activating the reality check function can be done via the ‘Reality Check’ section in your ‘My Account’ page. The preferred frequency can be set by you at intervals of 1 hour, 1.5 hours and 2 hours. Alternatively, it is possible to set your own custom frequency by contacting our support team.
The reality check function will not be automatically applied to all of your accounts with us and should be set by you on each account and each device.
Session Time Limits
We give you the option to set a limit on the duration of your game play for each session. If you would like to set your session limit, please contact one of our trained operators via chat.
Autoplay Limits- for UK players only
Autoplay allows you to automatically play a certain number of rounds with one click. It is possible to set win and loss limits on the Autoplay feature.
The amount of rounds automatically played in an Autoplay round can be selected from within the game. The maximum amount of rounds available to you in the Autoplay feature will not exceed 100. Once the desired number of rounds has been selected, you will be prompted to set a loss limit. Once the predetermined loss limit is reached during an Autoplay round, the Autoplay will automatically stop.
Likewise, you may also choose to set up a win limit which will automatically stop the Autoplay round when reached.
Irrespective to the Loss or Win Limits set, the Autoplay function will automatically stop when a jackpot is won or when the number of selected Autoplay rounds have played out.
DEPOSIT METHODS I CAN USE INCLUDING LIMITS AND TIME TO
PROCESS
Please view the
Wixstars Deposit Method Table below. For complete instructions on how to make a
Deposit using any of the methods, click on any Deposit method symbol. You can
also press on any 'Create Account' button to open a new Account of the relevant
method.
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